test your alarm monthly prevent false alarms

Why test your alarm system?

Our alarm systems are meant to keep customers safe from potential invaders. However, an alarm system is useless if it malfunctions so it’s important to test both your fire and burglar system consistently to ensure proper function. Here at Valley Alarm, we recommend our customers to conduct testing of their alarm systems monthly. Customers should be checking to see if their system is communicating with the monitoring station.

How to test your alarm system:

The first step to testing your system is calling your alarm company and notifying them you will be testing the system for signals – it’s important they are aware you will be running tests so that they disregard any signals received and don’t dispatch police. Also, when customers call in to test their alarm signal transmission, we are always happy to assist and guide them through the following steps:

  • Be sure to have your customer number (or address) and passcode to your account ready to provide to your alarm company before your phone call.
  • Most importantly, let the representative know that you are requesting to place your system into “TEST” mode. This will notify the monitoring station to disregard any signals received while you are conducting the test. Customers are able to set the “TEST” mode to expire automatically at a specified time.
  • Next step, you will need to arm your system as you normally do. Then, you will need to purposely trigger your alarm by opening a door or window – allow the alarm to go off for at least 30 seconds.
  • The monitoring station will look into your account’s event history and should be able to see signals of your alarm being triggered (and where on the property) if your system is working properly. Otherwise, request help from your alarm company’s Service department so that any issues with your alarm system can be resolved as quickly as possible.

Aside from your monthly system test, it’s recommended that customers conduct tests on their system after a power outage, renovations, or any changes made to your network services.

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